OUR SERVICE GUARANTEE

There are many details that go into planning your special event.
  The last thing you need to worry about is bad entertainment.

Call:  1-402-880-7635            Email:  HKBEntertainment@aol.com
                                                                        ( click line to send email )

     We always offer Professional, reliable, quality entertainment.  We want you to be 100% satisfied.  But
     even more than that, we want you to be delighted ( and we expect that you will be ), so we give the following
     "Service Guarantee" to every customer.

             You will receive a personal entertainment consultation carefully covering all the details of your
        event.  The consultation will be held at least one week prior to the event ( not one or two days before ),
        and will usually be conducted by the DJ or MC responsible for your event.  If you are unable to meet with
        us in-person, we will conduct the consultation by phone or email.  This allows us to organize and personalize
        your event in advance and pervents the headaches of having to make last minute decisions at the event.
        We can even assist you in completing one of our "Wedding Planners."

             We are always available to discuss details of your event by telephone or by email.  We will supply
        you with our cell phone numbers, in case of an emergency.  We will arrive on time.  Whenever possible, our
        sound system will be set up and sound checked before your guests arrive.

             All of our staff will be dressed apporpriately.  We dress to please, whatever the event, we will be
        dressed appropriately.

             We will treat you and your guests with professional courtesy.  We will keep objectionable lyrics
        out of our show and keep it "family friendly."

             We will use only professional and well-maintained sound equipment.  Your party will NEVER have
        to end early due to equipment failure.  Our high quality sound systems include professional brands, such
        as Denon, Electo Voice, JBL, QSC, Community, and Shure.  Our main speakers are elevated on stands to
        project the sound above the crowd, not into them.  Proper speaker placement allows coverage of a large
        area without having to crank the colume to excessive levels.  Our equipment is rack mounted, concealed
        behind a black skirt, and appears attractive.  Through our sound processors you can be assured that our
        sound system will be adjusted to the acoustics of your room.  During cocktails and dinner we play music
        softly enough so that guests can have conversations without having to shout.  Usually we are correct with
        our volume settings, but if you should ever find it to be either too loud or too soft, we will adjust the volume
        level to your preference.

             We will be available for at least two additional hours ( at contracted overtime rate ), if you decide
        to continue the event beyond it's scheduled time.